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Frequently Asked Questions

General Information

Sage is an AI-driven phone service designed to help capture memories, share wellness updates, and provide meaningful connections through "The Interview" and "The Daily Call."

Sage is for individuals and families who want to preserve legacies or maintain daily wellness check-ins, especially older adults. I designed Sage with my grandma in mind.

Yes, Sage allows you to purchase services for a loved one. You’ll provide their information during the setup process.

Currently, Sage supports English, with plans to expand to other languages in the future.

I believe all our elders are Sages in their own regard. I designed my Sage to help them share their stories.

Using Sage Services

You can schedule during the signup process or later through your account portal.

You can reschedule missed calls through your account portal. Daily calls can be rescheduled, and interviews can be rebooked based on availability.

No, Sage is entirely phone-based. All you need is a phone to receive the call.

"The Interview" is a 30 minute podcast-style call designed to capture cherished memories.

Yes, you can reschedule or cancel interviews via the account portal. Please allow 24 hours' notice for changes.

Sage will ask personalized, open-ended questions to help share memories, stories, and wisdom in a comfortable and conversational way.

Yes, subscriptions can be canceled or adjusted anytime through your account portal.

Safety & Privacy

Yes, Sage uses encrypted technology to ensure the safety and privacy of your data.

Absolutely. Sage adheres to all relevant data protection laws and regulations.

Yes, ensure you obtain consent from the individual being recorded. Recording without permission may violate local laws.

Technical and Support

If there’s an issue, you’ll be contacted, and the call will be rescheduled promptly.

Reach out to our support team via email or the contact form on our website. We’re here to help!

Email us at support@twosages.com or use the contact form on our website for assistance.